Privacy Policy

Effective date: September 2025

Nexera Scientific (“Nexera,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, create an account, make a purchase, contact us, or interact with our marketing and advertising.

1) Information We Collect

• Identifiers & contact info: name, email, phone, billing/shipping address.
• Order & payment info: items purchased, order total, delivery details. Payment card data is processed by our payment processors (e.g., Shopify Payments, PayPal) and not stored by us.
• Account info: usernames, saved addresses, preferences, support history.
• Device & usage data: IP address, browser, device type, pages visited, and interactions collected via cookies, pixels, and similar technologies.
• Marketing & communications: your consents, email engagement, campaign interactions.

2) How We Use Information

• To process and fulfill orders, returns, and customer support requests.
• To operate and improve our website, products, and services.
• To prevent fraud, secure our services, and comply with legal obligations.
• For marketing and advertising, including interest-based ads on other sites (where permitted).
• To communicate about orders, account notices, promotions (with your consent), and policy updates.

3) Cookies & Similar Technologies

We use cookies, pixels, and SDKs to remember your preferences, keep you signed in, analyze traffic, and measure/serve ads. You can manage cookies via your browser settings. Categories we use include: strictly necessary, performance/analytics (e.g., Google Analytics), functional, and advertising (e.g., Meta/Google Ads).

4) How We Share Information

• Service providers & processors: e.g., Shopify (store platform), payment processors, shipping carriers/dropship vendors, email/CRM (e.g., Klaviyo), analytics and ad partners (e.g., Google, Meta).
• Compliance & safety: to law enforcement or regulators where required.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

In certain U.S. states, disclosing personal information to advertising partners for cross-context behavioral advertising may be considered a “sale,” “sharing,” or “targeted advertising.” See the State Privacy Rights section and the opt-out control below.

5) Dropshipping & Fulfillment

To fulfill your order, we may share shipping details (e.g., name, address, items ordered) with our third-party manufacturing and distribution partners who ship directly to you (“dropship vendors”). These partners use your information solely to fulfill and service your order in accordance with our instructions.

6) Your Choices

• Marketing emails: click “unsubscribe” at the bottom of our emails or contact us.
• Cookies/ads: use your browser settings to limit cookies; see opt-out tools below.
• Do Not Track/Global Privacy Control (GPC): when supported and detected, we honor GPC signals as an opt-out request for the browser you use to visit our site.

7) State Privacy Rights (U.S.)

Depending on your state (e.g., CA, CO, CT, VA, UT), you may have rights to: (i) access/know; (ii) correct; (iii) delete; (iv) portability; and (v) opt-out of “sale,” “sharing,” or “targeted advertising.” You can exercise these rights via the opt-out form below and by contacting us at the email in Contact Us. We will verify your request and respond as required by law. Authorized agents may submit requests where permitted.

8) GDPR (EEA/UK) Legal Bases

Where GDPR applies, we process personal data on the following bases: to perform a contract (order fulfillment); with your consent (e.g., certain marketing cookies/emails); for our legitimate interests (site security, improvement, limited direct marketing); and to comply with legal obligations. You may have rights to access, correct, delete, restrict, object, and portability.

9) Retention

We retain personal information for as long as necessary to provide services, comply with legal/ tax/accounting requirements, resolve disputes, and enforce agreements. Typical retention for order records is up to 7 years unless a longer period is required by law.

10) Children’s Privacy

Our site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us to request deletion.

11) Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the information we process. No method of transmission or storage is 100% secure.

12) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the latest revision. Material changes will be posted on this page.

13) Contact Us

Questions or requests? Email jaya@nexerasci.com.

14) State Opt-Out (Sale/Share/Targeted Advertising)

As described above, some U.S. state laws treat certain data uses for cross-context behavioral advertising as a “sale,” “sharing,” or “targeted advertising.” If applicable to you, you can opt out using the controls below. If your browser sends a Global Privacy Control (GPC) signal, we treat it as an opt-out for that browser on this device.